New Location Accessibility Plan

Dear Just Cats Clinic Families,

We are excited to announce that our new location at 11401 North Shore Dr is now open for seeing patients!

Why did we decide to move our practice across the parking lot? Our original space has become too small to meet the needs of our current patient load, as it was originally built for 2-3 full time doctors seeing patients. Thanks to our amazing clients and their fabulous felines, we have grown as a practice to 6 full time and 2 part time doctors to meet the needs of our patients.

Unfortunately, our new facility is not as accessible as our original space for clients that need mobility accommodations. Due to the particular challenges presented by renovating a building that was built before the ADA was created, we were unable to find accessibility solutions within the scope of our initial renovation plan. The lobby areas feature stairs with too little room to install ramps and the front stoop has a 4” tall curb.

We are working on designing and funding Phase Two of our renovation to update the existing interior and exterior space to allow for wheelchair access. Included in Phase Two is the redesign of the front stoop to remove the curb and install a ramp in its place. We will also be adding a wheelchair lift to our lobby, enabling all our clients to access the full suite of our new exam rooms.

In the meantime, there are seats and available waiting space in the lobby of the main entry where we can consult with clients before and after their cat’s exam. For those clients who are unable to navigate the step of the front stoop, we will be offering curbside appointments with our assistants aiding in transporting patients to and from their vehicles. For curbside appointments, we require any cats being transported by our staff to be in carriers for the safety of our patients and staff.

We appreciate your patience while we continue to work on creating a welcoming and inclusive practice for everyone who loves cats.

If you have any questions regarding accessibility of the building or need accommodations for an upcoming visit, please reach out to the office for assistance by phone 703-520-2702 or email office@justcatsclinic.com.